Frequently Asked Questions

We have luxury villas throughout Bali including popular areas like Seminyak, Canggu, Uluwatu, Ubud, Sanur, Nusa Dua, Jimbaran, and Denpasar. Each location offers unique experiences - from beachfront villas in Seminyak to jungle retreats in Ubud and clifftop properties in Uluwatu.

Daily rentals are perfect for vacations (minimum 2 nights) with flexible booking and full hotel-like services. Monthly rentals (30+ days) offer significant discounts and are ideal for digital nomads, long-term travelers, or those exploring Bali for extended periods. Monthly rentals typically include utilities and weekly housekeeping.

Most of our villas include: private swimming pool, WiFi, air conditioning, fully equipped kitchen, housekeeping service, fresh linens and towels, toiletries, and 24/7 concierge support. Specific amenities vary by property - check each villa listing for complete details.

Most villas offer free cancellation up to 14 days before check-in. Cancellations made within 14 days are typically non-refundable. Cancellation terms may vary by property, so we recommend checking the individual villa listing before booking.

Absolutely! Many of our villas are family-friendly with features like fenced pools, multiple bedrooms, cribs/high chairs (upon request), and spacious living areas. Contact us for personalized recommendations based on your family size and children's ages.

House of Reservations offers luxury villas with both private pools and direct beachfront access across Bali's premier coastal locations, including Seminyak, Canggu, Uluwatu, and Bingin.

Airport transfers are not included in the villa rate. However, were happy to arrange a private airport transfer for you at an additional cost. Our professional driver will meet you at Ngurah Rai International Airport with a personalized name sign, assist with your luggage, and take you comfortably to your villa in an air-conditioned vehicle. Travel time usually ranges from 30 to 90 minutes depending on the villa location. Our concierge team will confirm all details before your arrival and share the drivers contact information for your convenience.

House of Reservations offers a curated selection of romantic villas ideal for honeymoons. These properties often feature private infinity pools with ocean or jungle views, outdoor bathtubs, and peaceful, secluded settings in areas such as Uluwatu, Seminyak, and Canggu. Guests can also enhance their stay with our honeymoon package, which may include champagne on arrival and romantic flower arrangements.

Look for villas designed with families in mind, featuring child-safety elements such as fenced or gated pools, shallow pool areas, childproof rooms, and spacious layouts with three or more bedrooms. Our team is happy to help you find and arrange a villa that best suits your family’s needs.

Simply browse our collection of luxury villas in Bali, select your dates, and complete the secure checkout. You can book villas in Bali directly through our website 24/7, or contact our reservations team for personalized assistance with finding the perfect private pool villa.

Standard check-in time is 3:00 PM and check-out is 12:00 PM (noon). Early check-in or late check-out may be available upon request and subject to availability. Please contact us at least 24 hours in advance to arrange alternative timing.

We accept payments in multiple currencies including IDR (Indonesian Rupiah), USD (US Dollar), EUR (Euro), GBP (British Pound), AUD (Australian Dollar), and SGD (Singapore Dollar). Our website displays real-time currency conversion, and you can pay securely via our payment gateway using credit/debit cards.

We accept all major credit cards (Visa, Mastercard, American Express) and debit cards through our secure Stripe payment gateway. For monthly rentals, bank transfers may be available. Full payment is required at the time of booking.

Yes, booking modifications are possible subject to availability and the villa's modification policy. Contact us as soon as possible if you need to change your dates. Changes made within 14 days of check-in may incur fees.

We provide comprehensive villa management including guest booking management, 24/7 concierge, housekeeping and maintenance, marketing on major platforms, professional photography, guest communication, check-in/out coordination, and financial reporting. We handle everything so villa owners can enjoy passive income.

Our commission structure varies based on the services package selected and property location. Typically ranges from 15-25% of booking revenue. Contact our property management team for a customized quote based on your villa and requirements.

We list your villa on our website, major booking platforms (Airbnb, Booking.com), and promote through social media, email marketing, and SEO. We create professional listings with high-quality photography, detailed descriptions, and competitive pricing strategies to maximize bookings.

Personal chef or in-house cooking services are not included by default. However, we can arrange a private chef or cooking service at the villa for an additional charge. Please let us know your preferences, and our team will be happy to assist.

Yes, all House of Reservations villas include daily housekeeping. Butler service is available at select luxury properties, offering personalized assistance such as unpacking and packing, laundry service, turndown service, minibar restocking, and in-villa support. Our villa staff are professionally trained and happy to assist with special requests throughout your stay.

Most of our villas are designed for private stays and do not allow large groups or special events. However, we do have a selection of properties that are suitable for group stays or small, approved events. Please contact our team with your requirements, and we’ll be happy to advise on the best available options.

House of Reservations provides transparent pricing with no hidden fees - all rates include taxes, service charges, and utilities (electricity, water, WiFi). Our pricing varies by season: High Season (July-August, December-January) commands premium rates, Shoulder Season (April-June, September) offers mid-range pricing, and Low Season (February-March, October-November) provides the best value with discounts up to 40%. When comparing villas, consider value factors beyond nightly rate: included services (chef, housekeeping, airport transfers), location convenience, pool size and privacy, bedroom configurations, and proximity to beaches or attractions. Book directly with us to avoid third-party booking fees and receive our best rate guarantee.

Over 90% of House of Reservations villas offer high-speed WiFi suitable for remote work, with speeds starting from 50 Mbps and many properties providing 100+ Mbps connections. This makes them ideal for video calls, remote meetings, and streaming. Some villas also feature dedicated workspaces. Popular areas for remote work include Canggu for its coworking spaces and cafés, Ubud for a quieter jungle setting, and Seminyak for its reliable infrastructure.